Refund policy

Returns and Refunds

Because our products are made to order, we don’t accept returns or refunds for incorrect size or color selections, ordering by mistake, or a change of mind.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or incorrect, contact us within 30 days of delivery at sam@2wo4our5ive.com. Include your order number, a description of the issue, and clear photos so we can review it.

If the issue is approved, we may provide a free replacement or a full refund. You generally won’t need to return the damaged item unless we specifically instruct you to do so. Please don’t mail anything back without contacting us first. If a return is required, we’ll provide the correct instructions and return address.